Rates & Fixed Charges
Hourly Rates (October 2023)
Callout - inc the 1st hours Work = £50.00
Half Day = £43.50 / Hour for 4-7 hours
Full Day = £37.50 / Hour for 8 or more hours
Follow up phone calls for further guidance are included in the above rates if the enquiry is connected to work or tuition given.
Remote Control Work (or Telephone, Advice) for work done without a visit due to covid-19 restrictions = £43.50 per hour.
Job Rates
I have produced a Job Price Estimate Guide (below).
The reason for it being an estimate only is because in common with many other professions it is not always possible to fully assess a job work time for various reasons.
If you inform me of any cost limitation you wish to apply to the job before I begin work, I will be happy to work within it.
Device Fault Identification and Reporting
To identify faults on a device I make a flat rate charge of £37.50 per device. This applies to a network with multiple devices attached that experience a common fault condition, (ie only one charge is made).
Should separate systems have issues without a common cause then a subsequent additional charge(s) of £36.00 for each device may be made at my discretion if identified during the same visit.
Long Scans or System Testing
Time will be charged to disassemble, scan and reassemble / restore a drive scasnned externally.
Also for remedial works based on outcomes discovered or associated investigative work relevant to the reported issue(s) of the machine or system.
Where possible I will coincide scans with other work at site if required to minimise work time or disruption and speed up the overall jobs completion
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Testimonials
"Greg, is a life saver! Quick, patient and brilliant at the trickiest of computer problems. I feel so fortunate to have found him!"
Veronica.
"I’ve found my own technical emergencies ‘paratechnic’! Greg provides a cornucopia of expert professional advice his fluency in the language of the digital age is deeply reassuring for those of us who do not understand the vocabulary of this new language. He provides prompt help in a COVID safe manner".
Many 🙏 Joanna
"We have used their services for both our businesses and always received prompt, efficient & friendly service at a fair price." Lief Financial Services & Village Therapies - Whiteshill.
Thank you so much for your help in saving my computer after the “blue screen of death” appeared ... for repairing my laptop and getting it running like silk better than it has been for the last year or so. - In appreciation Louise.
"I'm blind and use a screen reading system to access my computer. Greg Dance was recommended to me by another blind person, as he has learned about speech systems, an area in which he specialises. I find him extremely helpful, patient, thorough and reliable. He's really helped me to get the most out of my computer, and I'm very grateful for all that he's done." - MK Nailsworth Glos.
