@Stroud - Repairs, Fixes & Upgrades
New email address:
pctech-Stroud@pm.me
Covid Care Please see here for details
Repairs are more effective when done where the Computer or hand held is normally in use.
This gives a more precise result because they can be tested 'in situ' and seen to work better this way.
Broadband & Line Faults
For Broadband or Network Repairs it is a common experience for service providers (ISP's) to play a game of "blame tennis" with each other through you, the customer! This wastes a considerable amount of time!
It can cause time off work where you wait in for a line engineer and you may be sent a bill for an abortive visit if the fault is proved to be inside your premises.
Internet Service Providers warn that if an OpenReach engineer visit becomes the next course of action, their support agent will get you to commit to pay a large fee should the engineer not find a fault in their system.
I have BT engineering experience as a field engineer and so can liaise with them on your behalf so can quickly narrow down the likely cause(s) of issues. This can make line fault repair times much shorter, as I already know the "tech speak" and can cut through exhaustive testing routines.
Repair Shops
If your computer or hand held is disconnected and worked on away from your premises this can be unproductive because the fault can be with a peripheral device (a router, network switch, printer etc) not necessarily in the computer or handheld itself.
'FreeTalk'
Is my name for my free initial 15 minute consultation period.
Also its for those ‘Quick Questions’ that pop up after I’ve left. A 'quick question’ is fine & free if it concerns the work done, or leads on to new work.
Phone 0757 900 1747, or Text or email and I will call you back.
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Fully Vaccinated
Signatory of Covid Safety Pledge (Independent SAGE)
Testimonials
"Greg, is a life saver! Quick, patient and brilliant at the trickiest of computer problems. I feel so fortunate to have found him!"
Veronica.
"I’ve found my own technical emergencies ‘paratechnic’! Greg provides a cornucopia of expert professional advice his fluency in the language of the digital age is deeply reassuring for those of us who do not understand the vocabulary of this new language. He provides prompt help in a COVID safe manner".
Many 🙏 Joanna
"We have used their services for both our businesses and always received prompt, efficient & friendly service at a fair price." Lief Financial Services & Village Therapies - Whiteshill.
Thank you so much for your help in saving my computer after the “blue screen of death” appeared ... for repairing my laptop and getting it running like silk better than it has been for the last year or so. - In appreciation Louise.
"I'm blind and use a screen reading system to access my computer. Greg Dance was recommended to me by another blind person, as he has learned about speech systems, an area in which he specialises. I find him extremely helpful, patient, thorough and reliable. He's really helped me to get the most out of my computer, and I'm very grateful for all that he's done." - MK Nailsworth Glos.
